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How will this online testing help students in their career?
If students score poorly on a test, may they take it again?
Can reports be printed?
Is this website secure?
Who do I contact about technical problems with this
online testing or the delmarlearning.com web site?
When does the access to the online testing end?
Who do I contact to learn about other delmarlearning.com online courses or products?
Q: How will this online testing help students in
their career?
A: This Residential Construction Academy testing
program is designed to accompany the Residential Construction
Academy books in the series. Each book is based on a set of National
Skills Standards that have been developed by practicing professionals
within each craft-skill area. Successful completion of the course
as proved by a passing grade of at least 70% on the final test,
and documented by a certificate of achievement provides students
with the background they need to approach prospective employers
in the industry.
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Q: If students score poorly on a test, may they
take it again?
A: The Practice tests are available to take as
many times as necessary. Students will have three opportunities
to successfully pass the Post-Test with a grade of at least 70%.
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Q: Can reports be printed?
A: Yes, you can print your reports by accessing
the Reports section of the course.
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Q: Is this website secure?
A. Security and privacy remain the primary concern
of on-line consumers. Delmar Cengage Learning has a firm commitment
to protecting our customers' privacy and security. In order to
participate in an online service, a customer agrees to provide
Personal Identifying Information as part of the registration process.
During this registration process, customers are given the opportunity
to indicate whether they want us, or our partners, to contact
them about that service, our sites, our other products and services,
or products and services from other companies, or whether they
do not want to receive any such notices. We will not disclose
to third parties any specific Personal Identifying Information
about our customers without their permission.
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Q: Who do I contact about technical problems with
this online testing or the delmarlearning.com
web site?
A: For complete technical support, call our Technical Support Department at 1-800-477-3692 between 9 a.m. and 5 p.m. Eastern Time or e-mail delmar.help@cengage.com. To help us help you more quickly, please include the name of the website you are using, your full name, and a specific description of the problem.
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Q: When does the access to the online course end?
A: Your access to the course lasts one (1) year
and begins the day that you first purchase or add the course to
your account.
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Q: Who do I contact to learn about other delmarlearning.com
online courses or products?
A: A complete description of all online courses
available from Delmar Cengage Learning are listed on delmarlearning.com
(click “Browse Catalog” and then “eCourses”).
These products include continuing education (CE) courses, certification
preparation and licensing reviews, supplemental online components
and complete online courses. Visit residential construction academy
for specifics regarding the development of the National Skill
Standards and RCA books and accompanying learning materials.
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Contact our Sales Support
Telephone: 1-800-347-7707 8 a.m. to 6 p.m., Eastern Time.
Fax: 1-800-487-8488
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